What happens when texting replaces real conversation, video games replace time with friends, online browsing replaces in-person shopping, and working from home replaces going to the office? As people grow more isolated, they focus more on themselves and less on their relationships. That creates a “me, myself, and I” world — where kindness, cooperation, and… [Read More]
A Game Plan to Encourage Greater Civility
When I was a consultant, my desk was cluttered with stacks of paper that were piled to the sky. I had an unwritten rule: What I did in my personal space was my business. But the rule wasn’t valid in common areas because it would infringe on other people. I apply that principle to other… [Read More]