Guest post by LaRae Quy I learned quickly in the FBI that success would not make me confident; instead, confidence would make me successful. Easier said than done, and I should know because I’d never shot a gun when I showed up at the FBI Academy. Guess what? FBI agents are required to become expert… [Read More]
Serve Your Customers
Every once in a blue moon, I read a book that’s so good I want to shout from the rooftops. Serve to Lead by James Strock is such a book. Serve to Lead is a revolutionary approach for twenty-first century leadership. Every page offers timeless principles that will inspire you to achieve greatness and lead… [Read More]
7 Steps to Go from Brutally Blunt to Helpfully Honest
Successful leaders know that their employees are their most prized asset. Why aren’t they always treated that way? Why are managers puzzled by employees who are highly motivated outside of work but show little initiative on the job; people who put in time but no energy; people who spend more time working on their résumés… [Read More]
Diamonds in the Rough
Unless you plan to crawl under a rock and spend all of your waking days alone, it’s imperative to be aware and in control of your emotions and to be able to express yourself in a prudent and empathetic manner. That’s the essence of emotional intelligence. The fact is, emotional intelligence will affect your relationships,… [Read More]
Digital Wisdom Is Digital Survival: Guidelines for Online Sharing
As much as the Internet provides unlimited potential, there can be disastrous consequences if you navigate blindly. The fact is, a day doesn’t go by without witnessing examples of hateful speech, public shaming, and online bullying. How do you ensure that you don’t damage your reputation and expose yourself to preventable embarrassment and humiliation? This… [Read More]