Everyone thinks they’re an expert. They judge style, review restaurants, grade policies, scrutinize movies, evaluate leadership effectiveness, and play Monday-morning quarterback. They even judge the beliefs and values of friends and colleagues. Why are folks so judgmental? Some people want to show off how smart they are, while others judge folks to make themselves feel… [Read More]
Are You Enthusiastic for the Success of Others?
Some people have it all (or so it seems). They have the power, wealth, and status that most people can only dream of. How do you feel about that? Do you view these folks with disapproval and contempt or are you enthusiastic for their success? That depends on how you view the world. Stephen R…. [Read More]
You Should Be So Lucky
Let me tell you a story about two typical kids you might be familiar with. One of them (we’ll call him John) wasn’t a bad kid, but he didn’t take life very seriously. He hung out with friends, didn’t study much, and did mostly what he wanted because his folks were missing in action —… [Read More]
Here’s the Good News
Do you find bad news exhausting? The problem is, you can’t escape it. Politicians are grumbling, celebrities are bellyaching, the news media are ranting, and even social media friends are whining. (Ugh!) You’d think there’s no good news anymore. Complaining never solved a problem, and it never will. Don’t get me wrong. Of course, we… [Read More]
Are You Helping or Hurting?
Sometimes, well-intentioned plans have unintended consequences. We impose a mandatory gratuity so the server doesn’t get stiffed; we let the mediocre employees “skate” because they’re the breadwinners for their families; we say “yes” to our kids because we’re their parents and we want them to be happy. Are you helping or hurting them? Even though… [Read More]
How to Learn from the Mistakes of Other People
Some people learn from mistakes; others don’t. That said, some mistakes could be avoided in the first place if people learned from the mistakes of others. As Eleanor Roosevelt said, “Learn from the mistakes of others. You can’t live long enough to make them all yourself.” Lessons in life will be repeated until they are… [Read More]
Sometimes It’s Good Business to Turn Away Business
Some folks think it’s never good business to turn away business. I beg to differ. In fact, there are times when new business will cost you money, tarnish your reputation, and possibly even damage the long-term prospects of your organization. You’re probably thinking, “You’re kidding, right?” The fact is, there are times when it’s good… [Read More]
Are You All Foam and No Beer?
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