If you want to knock someone’s socks off, your actions must exceed expectations rather than just meet them. So, dazzle folks by your effort, pamper them with your care, and wow them with your commitment. Always give 110%. It’s the extra 10% that everyone remembers. You won’t receive kudos for merely doing your job or… [Read More]
Perseverance: The Secret to Success
One drop of water doesn’t seem like much until you consider that a droplet of water, repeatedly beating down on a stone, can carve it and wear it down. Just think what you can achieve by remaining focused and steadfast in the face of adversity. That’s the power of perseverance. You don’t have to be… [Read More]
Always Do Your Best
Do you remember back-to-school night? It’s an opportunity for parents to meet with teachers and hear what their kids will be learning that year. When I was a youngster, if I was lucky, the session ran long so my parents didn’t have a chance to meet one-on-one with my teacher afterward. After all, the inevitable… [Read More]
25 Common Sales Mistakes to Avoid
Looking to increase your sales effectiveness? It doesn’t matter whether you’re selling a product or a service, if you want to grow your business, here are 25 common sales mistakes to avoid. Too dependent on one customer. How much of your sales volume is concentrated in one customer? If you place all your eggs in… [Read More]
Sometimes It’s Good Business to Turn Away Business
Some folks think it’s never good business to turn away business. I beg to differ. In fact, there are times when new business will cost you money, tarnish your reputation, and possibly even damage the long-term prospects of your organization. You’re probably thinking, “You’re kidding, right?” The fact is, there are times when it’s good… [Read More]
Ever Feel Like You’ve Been Taken?
Ever feel like you’ve been taken? Did you ever shop for something and feel so dirty during the buying process that you felt you needed to take a shower afterward? Even though you were pleased with the product, you felt that the buying experience was so sleazy it made your skin crawl. What caused your… [Read More]
How Do You React to Failure?
9 Keys to Twitter Success
Twitter offers a gateway to wonderful people and access to vast resources, but there’s an etiquette that should be followed to achieve Twitter success. Here are nine lessons I’ve learned to achieve Twitter success: Twitter is a megaphone to the world. It’s remarkable how far a good idea can travel on social media. I am still… [Read More]