Ever feel like you’ve been taken? Did you ever shop for something and feel so dirty during the buying process that you felt you needed to take a shower afterward? Even though you were pleased with the product, you felt that the buying experience was so sleazy it made your skin crawl. What caused your… [Read More]
How Do You React to Failure?
9 Keys to Twitter Success
Twitter offers a gateway to wonderful people and access to vast resources, but there’s an etiquette that should be followed to achieve Twitter success. Here are nine lessons I’ve learned to achieve Twitter success: Twitter is a megaphone to the world. It’s remarkable how far a good idea can travel on social media. I am still… [Read More]
45 Surefire Ways to Torpedo a Customer Relationship
You work hard to attract new customers. Why not invest the same effort in retaining them? Here are 45 surefire ways to torpedo a customer relationship: Employees treat customers as an inconvenience. Internal meetings detract from customer face time. Customers are nickeled-and-dimed to death. CYA is more prevalent than problem solving. Communication is nonexistent. Everything… [Read More]
Truth Be Told: 13 Ways to Demonstrate Honesty
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