Can You Keep a Secret?
Once you breach a confidence, even of a friend, your relationship is permanently damaged. No matter how much you apologize or how often you assure them that it won’t happen again, there will always be an element of doubt. This applies to personal information or information about their organization; moreover, to avoid suspicion, avoid breaching your own organization’s wall of confidentiality. Once you violate your own organization’s confidentiality, even in a small way, clients will begin to wonder if you will do the same to them.
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Posted by Frank Sonnenberg on Tuesday, June 5, 2012