An apology can make the situation better or worse. Never say, “I’m sorry” unless you mean it. A sorry apology can add insult to injury.
About Frank Sonnenberg
Frank Sonnenberg is an award-winning author and a well-known advocate for moral character, personal values, and personal responsibility. He has written 10 books and has been named one of “America’s Top 100 Thought Leaders” and one of “America’s Most Influential Small Business Experts.” Frank has served on several boards and has consulted to some of the largest and most respected companies in the world. Frank’s newest book, Leadership by Example: Be a role model who inspires greatness in others, was released June 2023.
Additionally, his blog — FrankSonnenbergOnline— has attracted millions of readers on the Internet. It was recently named one of the “Top Self-Help and Personal Development sites” in the world, and it continues to be named among the “Best 21st Century Leadership Blogs,” the “Top 100 Socially-Shared Leadership Blogs,” and the “Best Inspirational Blogs On the Planet.”
© 2023 Frank Sonnenberg. All rights reserved. Unauthorized use and/or duplication of this material without express and written permission from FrankSonnenbergOnline.com is strictly prohibited. For permission, please email Frank@FrankSonnenbergOnline.com.