Communication Archives

The world is changing at a blistering pace. But just because you intellectually understand that “the only constant in life is change” doesn’t mean that you can be an effective leader. The truth is that many change-management efforts fail simply because the vital human component is underappreciated, when in fact it is at the heart… [Read More]

Where Do Bullies Learn to Be So Mean?

By Frank Sonnenberg Leave a Comment

Imagine being a fly on the wall in your daughter’s elementary school class. The teacher introduces a new boy who has just moved into town and then asks the kids to welcome him to the class. It’s obvious that he’s uncomfortable. After all, he misses his old friends and doesn’t know anyone. To make matters… [Read More]

How to Prove That You’re Dependable

By Frank Sonnenberg 4 Comments

Think about people you trust, friends you can count on, or contractors who allow you to get a good night’s sleep. Ask yourself what makes you feel that way. Is it something they do or who they are? The answer is both. Being recognized as a dependable person doesn’t happen by magic. People have to… [Read More]

Broken Promises, Broken Commitments

By Frank Sonnenberg Leave a Comment

Some people find commitments terrifying. They go right up to the edge of the water but are afraid of taking the plunge. They feel that once they make a commitment, they’re bound by it. Other folks make commitments at the drop of a hat. In their eyes, broken promises and commitments are routine. In fact,… [Read More]

Some Folks Think They’re Always Right

By Frank Sonnenberg Leave a Comment

Some folks think they’re always right. They’re first to offer an idea, first to give their opinion, and first to provide their recommendation. For whatever reason, they have an insatiable need to prove they’re smarter, convince you they’re better, and reassure you that they’re never wrong. Right? Your ego should not equal more than one-half… [Read More]

30 Powerful Questions Only You Can Answer

By Frank Sonnenberg 2 Comments

Your habits are probably so ingrained that you rarely think about your behavior — or the choices that you make. How’s that working for you? The truth is that choices are easy. The tough part is living with them. This is a test to help you determine whether you’re on track or veering off course…. [Read More]

In a World of Bad Behavior, a Call for Personal Accountability

By Frank Sonnenberg Leave a Comment

To My Readers: I’m honored to republish, with permission, an article by Rodger Dean Duncan that first appeared in Forbes January 26, 2021. In it, he interviewed me about personal accountability. — Frank Sonnenberg In a World of Bad Behavior, A Call for Personal Accountability By Rodger Dean Duncan PhD with Frank Sonnenberg When I was… [Read More]