FrankSonnenbergOnline was once again recognized as one of the “Best Leadership Blogs,” “Best Self-Improvement and Personal Development Blogs,” and “Best Inspirational Blogs” in the world.
11 Traits of a Fair-Minded Person
9 Keys to Twitter Success
Twitter offers a gateway to wonderful people and access to vast resources, but there’s an etiquette that should be followed to achieve Twitter success. Here are nine lessons I’ve learned to achieve Twitter success: Twitter is a megaphone to the world. It’s remarkable how far a good idea can travel on social media. I am still… [Read More]
Say Yes to No
Are you the type of person who feels guilty saying “no”? Sure … it’s easy to bow to everyone’s wishes, say “yes” to their requests for help, or follow the crowd. But you’re not doing yourself any favors by avoiding the forbidden word. In fact, there are definite times when saying “yes” is a no-no…. [Read More]
The Best Graduation Speech … Never Given
This graduation speech is for those of you who are going to change the world, as well as for those who are going change the world around you. First of all…congratulations!!! The bad news is that I bet many of you are a little scared. You’re probably asking yourself, “Now what?” The good news is… [Read More]
45 Surefire Ways to Torpedo a Customer Relationship
You work hard to attract new customers. Why not invest the same effort in retaining them? Here are 45 surefire ways to torpedo a customer relationship: Employees treat customers as an inconvenience. Internal meetings detract from customer face time. Customers are nickeled-and-dimed to death. CYA is more prevalent than problem solving. Communication is nonexistent. Everything… [Read More]
How Are You Viewed on Social Media?
Honor: Your Word Is Your Bond
There was a time when keeping your word held special significance. We took great pride in being of good character. Personal integrity was both expected and valued. That was a time when everyone knew each other’s family, and you wouldn’t do anything that would cast a shadow on your family’s good name. It was a… [Read More]
Truth Be Told: 13 Ways to Demonstrate Honesty
