To succeed in today’s competitive marketplace, organizations must give internal communication the priority that it deserves. They must view it as an avenue to release the creative genius of an organization, not as a bothersome chore. After all, communication acts as a powerful agent of change, a source of continuous improvement, and a catalyst for… [Read More]
Kids Don’t Come with an Instruction Manual
One day you have a baby and the next day you’re bringing him or her home. Okay . . . Now what? Sure, we’ve all been kids and vaguely remember our childhood, but that’s not a very good rehearsal for the real thing — parenthood. Becoming a parent is a little scary. No, . …. [Read More]
Sales Tip #28. How Much Should You Charge?
As Sewell and Brown said in Customers for Life, “You can shear a sheep for many years, but you can only skin it once.” As a general rule of thumb, don’t charge clients for anything in which you are not adding value. If you like this article, subscribe to our blog so that you don’t… [Read More]
Bureaucracy: Enough with the Paperwork Already
Bloated bureaucracies stifle creativity, suppress ingenuity, slow down responsiveness, and crush aspirations. In organizations that are heavily bureaucratic, procedures are designed to meet internal requirements rather than the needs of the customer; politics—who said what to whom, who is gaining power, and who gets the credit, who the blame—overshadows everything, from clients’ needs, to inroads… [Read More]
The Costs of Poor Management
What are the costs of poor management? Plantation managers––now as in the days of the Old South––view people as disposable objects. To the plantation manager, there is nothing wrong with stealing talented people from well-managed companies rather than investing, nurturing, and training the company’s own employees. According to an article in Manage, it is not… [Read More]
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