Do you think before you make a promise to someone? What if you can’t deliver on your word? Does it really matter? The world isn’t going to come to an end, is it? Well, actually no, but have you considered . . . Many people are pretty casual about making promises. As a result, promises… [Read More]
ACTIONS Speak Louder Than Words
The car with a religious bumper sticker just cut me off. The parent makes the rules and then routinely breaks them. The leader just asked everyone to scale back and then spends like there’s no tomorrow. The politician says, “Trust me,” but we quickly learn that his promises are empty. The truth is, talk is… [Read More]
Trust: How to Earn Someone’s Faith
Trust — or lack of it — is inherent in every action that we take and affects everything that we do. Trust is the cement that binds relationships, keeping spouses together, business deals intact, and political systems stable. Understanding the meaning of trust allows you to work toward being a trusted and trusting person. Building trusting… [Read More]
The Values on Which Trust Rests
Trust must be carefully constructed, vigorously nurtured, and constantly reinforced. Trust is established over time, gradually, through a long chain of successful experiences. Building trusting relationships is a process that can best be described as stacking layers on a foundation one at a time in such a way that each layer bonds on top of… [Read More]
How to Build Trust: Creating the Foundation
Trust is never guaranteed, and it can’t be won overnight. Trust must be carefully constructed, vigorously nurtured, and constantly reinforced. Trust is established over time, gradually, through a long chain of successful experiences. The following paragraphs describe how to build trust. Building trusting relationships is a process that can best be described as stacking layers… [Read More]
Creating Trust: A Step-By-Step Guide
There’s nothing more important than creating trust. Trust is the fabric that binds us together, creating an orderly, civilized society from chaos and anarchy. Trust is not an abstract, theoretical, idealistic goal forever beyond our reach. Trust –– or lack of it –– is inherent in every action that we take and affects everything that… [Read More]
Hey, It’s Your Conscience Talking
A note to liars, cheats, and other jerks So you cheated on your wife, got caught with your hand in the cookie jar, or got trapped in a lie. Don’t look surprised. You knew there was a chance that we’d find out. What were you thinking? Don’t tell us it was a lapse of judgment…. [Read More]
Losing Trust: The Warning Signs
Losing trust does not happen without warning: A friend who was always there when needed begins to return calls sporadically; spouses stop confiding in each other; a company communicates with its employees less frequently, providing less information or holding back information. In the case of a company, the warning signs of losing trust may be… [Read More]