Communication Archives

We see a post on social media, read an article in the paper, listen to opinions in a meeting, hear the results of a poll, and before you know it, we adjust our views and jump on the bandwagon with everyone else. It’s as if we say, “If it’s good enough for them, it’s good… [Read More]

Silence…Now Hear This

By Frank Sonnenberg 8 Comments

It’s interesting to contrast our hectic lives with the peacefulness of nature. The serenity of a stroll on a white sand beach, the calmness of a hike in a lush forest, and the stillness of wandering on a snow-covered mountain trail. The experience is tranquil, the scenery is breathtaking, and the feeling is soothing. It… [Read More]

Does It Pay to Be Ethical?

By Frank Sonnenberg 6 Comments

If you asked people whether they’d prefer to work for an ethical company, 9 out of 10 people would say, “Yes.” If you asked the same folks whether they’d run their organization that way if they were in charge, they’d say, “Absolutely!” BUT what actually happens when they have the chance? Well…that’s a different story…. [Read More]

Do You Understand the Meaning of Commitment?

By Frank Sonnenberg 2 Comments

You’re Awesome! Give Yourself a Pat on the Back

By Frank Sonnenberg 2 Comments

Some people are perfectionists; they consider anything short of perfection a failure. Instead of celebrating the important progress they’re making to achieve their goals, they focus on the shortcomings, as well as all the work that still remains to be completed. That’s less than awesome. The problem is that constantly looking for and belittling yourself… [Read More]

Never Say “I’m Sorry” Unless You Mean It

By Frank Sonnenberg 8 Comments

We all make mistakes. When you try to repair the damage, do you make the situation better or worse? We’ve all been raised to say “ I’m sorry ” after hurting someone through our words or actions, but is your apology disingenuous or a meaningful expression of regret? What are the ingredients of an effective… [Read More]

Do You Lead by Example?

By Frank Sonnenberg 12 Comments

You are being watched every minute of every day. Sounds creepy, right? But it’s true. Every word that you say and every move that you make is being carefully followed. What’s more…you can’t escape it. Do you lead by example? Here are the facts. It doesn’t matter whether you’re young or old, rich or poor,… [Read More]